1. Introduction

Swami Vivekanand Netra Mandir Trust (“SVNM Trust”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and donation platform.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Postal Address
• Donation Details
• PAN Number (where required for tax receipts)
• Communication Preferences

Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Information

3. How We Use Your Information

We use your information to:

• Process donations securely.
• Issue donation receipts and acknowledgements.
• Maintain donor records.
• Respond to inquiries and support requests.
• Share updates about our charitable activities and projects.
• Improve website performance and user experience.
• Comply with legal and regulatory requirements.

4. Donation Security

All online donations are processed through secure payment gateways. SVNM Trust does not store complete credit card, debit card, or banking information on its servers.

5. Sharing of Information

We do not sell, rent, or trade donor information.

Information may only be shared:

• With payment processing partners.
• When required by law or government authorities.
• With auditors and regulatory agencies for compliance purposes.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality and analyze visitor behavior.

Users may disable cookies through browser settings; however, some website features may not function properly.

7. Data Retention

We retain donor and user information only as long as necessary to:

• Fulfill charitable and administrative purposes.
• Comply with legal, tax, and regulatory obligations.

8. Your Rights

You may request:

• Access to your personal information.
• Correction of inaccurate information.
• Removal of information where legally permissible.
• Opt-out from promotional communications.

9. Contact Information

For privacy-related inquiries, contact:

SVNM Trust
Email: svnmtrust2022@gmail.com
Phone: +91 89889 81010
Address: Basement 1, J J Desai Empire, Vijay Nagar Gate 3, Majura Gate, Ring Road, Surat, Gujarat, India.